Terms and Conditions

Last updated on 01-07-2024 09:34:12

Welcome to Yana! These Terms and Conditions ("Terms") govern your use of our electric vehicle (EV) rental services ("Services") provided through offline methods and our web application ("Yanaride"). By accessing or using our Services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms
You agree to these Terms and our Privacy Policy by creating an account and using our Services. If
If you don’t agree, please do not use our Services. 

2. Eligibility
To use our Services, you must:

  • Be at least 18 years old.
  •  Hold a valid driver’s license.
  •  Agree to provide accurate, complete, and updated information.

3. Account Registration
You must create an account to access our Services. You are responsible for maintaining the
confidentiality of your account information and for all activities that occur under your account. 

4. Vehicle Usage
     When renting an EV from Yana, you agree to:

  • Use the EV in a safe and responsible manner.
  • Comply with all traffic laws and regulations.
  • Return the EV in the same condition as when it was rented, except for normal wear and tear.
  • Report any damage, accidents, or theft immediately to Yana.

5. Rental Period and Fees
The rental period begins when you unlock the EV and ends when you return it to a designated

  • Yana parking location and lock it.
  •  Rental fees are calculated based on the duration of the rental period and are detailed in our
  • App.
  • Additional charges may apply for late returns, damage, or loss of the EV.

6. Payment
You authorize Yana to charge your payment method for all fees incurred during your use of our
Services. All payments are non-refundable except as required by law.
7. Prohibited Activities
You agree not to:

  •  Use the EV for illegal activities.
  • Allow others to use the EV without prior authorization from Yana.
  • Tamper with or modify the EV.
  • Operate the EV under the influence of drugs or alcohol.

8. Liability and Insurance

  • You are responsible for any damage, loss, or theft of the EV during your rental period.
  • Yana provides liability insurance coverage as required by law. You may be responsible for
  • additional costs not covered by our insurance.

9. Termination
Yana reserves the right to terminate or suspend your account and access to our Services at any time,
without notice, for any reason, including violation of these Terms.

10. Limitation of Liability
To the maximum extent permitted by law, Yana shall not be liable for any indirect, incidental, special,
consequential, or punitive damages arising out of or related to your use of our Services. 

11. Indemnification
You agree to indemnify and hold harmless Yana, its affiliates, officers, agents, and employees from
any claims, damages, liabilities, and expenses arising out of or related to your use of our Services.

12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Odisha,
without regard to its conflict of law principles. 

13. Changes to Terms
Yana may update these Terms from time to time. We will notify you of any changes by posting the
new Terms on our App. Your continued use of the Services after such changes constitutes your
acceptance of the new Terms. 

14. Contact Information
If you have any questions or concerns about these Terms, please contact us at [support email].
By using Yana’s Services, you acknowledge that you have read, understood, and agree to be bound by
these Terms and Conditions.  

Terms and Conditions